SAP MSS: XK**, FBL1N, F.98; Handling day to day issue through CRM system; Client & Vendor Interaction & making follow-up for Payments; Setting up and updating vendor’s account in SAP; Expense account’s setting up; Assistance and technical client’s support; Making Reports as per Management Requirement; Follow Up with Banking Transaction; Cooperating between Procurement, Buy Center, Disbursement; Knowledge Transition.

Support clients via phone, e-mail, web-form; Contact with clients in support matters; Respond to questions and resolve customers problems; Developing relationship with customers; Work in finance SAP software; Preparing presentations for agents; Working with scheduling software; Organization training for agents

Regional office of the Agency; New business development; Attraction of new clients; Development and implementation of strategies attraction of clients (positioning, PR Agency, initiating publications, interviews, attendance at relevant events); Monitoring of sales and the quality of services rendered to clients; Preparation of proposals budgeting, develop presentations and strategies, approval with clients; Participation in tenders; Negotiations with clients and sign contracts; Preparation of commercial proposals; monitoring and reporting deadlines; Development & implementation of Advertising Campaigns 360 Degrees

Developing PR-strategy for agency; Cooperation with mass media (specialized issues) (articles, surveys, reviews, ad layouts, etc.); Managing of events (preparation of programs & agendas, agreements with suppliers); PR management (speech writing, press release writing, drafting of reports & presentations for personal & authority’s use);

Институт гуманитарных наук и искусств, История