Proactive, passionate, well-qualified professional with years experience in event/sport ticketing, sales and customer service. Outstanding customers/employee relations and communication skills. Constantly successful in raising customer service standards and sales operations Energetic worker, able to make important decisions and meet deadlines. Analytic skills, attention on details, creativity, experience and skills of negotiations. Experience of managing a team up to 12 people. Ability to motivate employees and support the working atmosphere inside the team. Strong motivation and determination in achieving goals. Outstanding computer skills. Excellent ability to self-education and education of others.